Comparison
ActiveCampaign Crisp
Side-by-side: pricing, features, integrations. Pick the one that fits.
Specs · 7 differences
| Spec | ActiveCampaign | Crisp |
|---|---|---|
| Starting price | $15/mo | Custom |
| Free tier | ||
| Pricing model | subscription | freemium |
| Pricing tiers | — | — |
| Best for | Growing businesses with a list of 1,000+ contacts. | Teams seeking to enhance customer support and engagement through automation. |
| Integrations | — | — |
| Open source | ||
| Last verified | — | — |
ActiveCampaign
Pros
- 135+ automation triggers with conditional branching and ability to split-test entire paths.
- Active Intelligence learns from your account.
- Predictive sending per contact on Pro plan.
- Top-notch deliverability.
- WhatsApp now native.
Cons
- The good AI is gated.
- Pricing scales steeply.
- 2024 price restructure pushed existing users up.
- Overkill for simple use cases.
Crisp
Pros
- Integrates AI to reduce inquiry response time by 50%
- Offers a shared inbox for centralized communication
- Provides video resources for guidance and onboarding
- Includes a knowledge base for customer self-service
- Supports multiple messaging channels
Cons
- Specific pricing not detailed on the page
- No information on third-party integrations
Verdict
Pick ActiveCampaign if growing businesses with a list of 1,000+ contacts.
Pick Crisp if teams seeking to enhance customer support and engagement through automation.
Frequently asked
- Which is cheaper, ActiveCampaign or Crisp?
- ActiveCampaign starts at $15/mo; Crisp uses custom pricing.
- Does ActiveCampaign have a free tier?
- No — ActiveCampaign is paid only.
- Does Crisp have a free tier?
- Yes — Crisp offers a free tier.
- When should I pick ActiveCampaign over Crisp?
- Pick ActiveCampaign if your use case matches: growing businesses with a list of 1,000+ contacts..
- When should I pick Crisp over ActiveCampaign?
- Pick Crisp if your use case matches: teams seeking to enhance customer support and engagement through automation..
Related comparisons
Want a deeper dive? ActiveCampaign profile · Crisp profile