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byVoice

AI agents are designed for high-volume communication scenarios.

Best for Teams handling high volumes of customer interactions across support and sales.

AI Voice AgentsWorkflow AutomationAI Agents
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Verified 145 days agoSource: byvoice.ioHigh confidence

Overview

What it is

byVoice is an AI automation tool for managing customer interactions. It supports both inbound and outbound calls and offers multichannel automation. The platform combines a no-code builder with implementation services to streamline the deployment of AI agents.

Best for

byVoice is best for teams that handle a high volume of customer interactions in support and sales roles. It is also suited for businesses requiring both inbound and outbound automation across their plans and those aiming to scale communication without increasing staff.

Key strengths

  • Supports both inbound and outbound calling across all plans.
  • Multichannel automation (voice and chat) is available within a single platform.
  • Offers pre-built templates and a visual editor for simplified setup without technical expertise.
  • Provides implementation support and free pilot opportunities to reduce initial effort.

Watch-outs

  • Effectiveness is contingent on having well-defined processes and workflows.
  • The quality of automation depends on the clarity with which workflows and use cases are defined.
  • The source does not detail limitations regarding the tool's performance in terms of latency or response time.

Pricing

Starter

$29/mo

  • Inbound and outbound scenarios
  • Fast onboarding
  • Pre-built templates
  • Visual editor

Pro

$99/mo

  • Increased minutes and capacity
  • All core functionality included

Business

$199/mo

  • Higher minutes and capacity
  • Access to white-label options
  • All core functionality included

True cost calculator

Estimate what byVoice actually costs for your team.

5 seats

Starter

$145/mo

Based on $29/seat/mo

Pro

$495/mo

Based on $99/seat/mo

Business

$995/mo

Based on $199/seat/mo

Estimate assumes listed price is per seat. Verify with the vendor for usage-based add-ons.

Pros

  • One of the lowest per-minute costs with included concurrency and routing capabilities
  • Inbound and outbound calling available across all plans
  • Multichannel automation (voice and chat) within a single platform
  • Support for 130+ languages across voice and chat interactions
  • Built-in services and free pilot opportunities reduce implementation effort

Cons

  • Dependence on well-defined processes and workflows
  • Automation quality depends on how well workflows and use cases are defined

Frequently asked

›What pricing plans does byVoice offer?

byVoice offers a tiered subscription model with plans starting from $29/month.

›Is there a free trial or tier available?

Yes, byVoice includes a free evaluation tier.

›Can byVoice support both inbound and outbound calls?

Yes, byVoice supports both inbound and outbound calls across all plans.

›Does byVoice provide multilingual support?

Yes, byVoice supports over 130 languages across voice and chat interactions.

›How does the onboarding process work with byVoice?

byVoice provides fast onboarding with pre-built templates and a visual editor for setup.

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