ProProfs Chat
Best for 24/7 Delightful Customer Support With AI Chatbots
Best for Small businesses seeking 24/7 customer support and lead generation with AI chatbots.
Overview
What it is
Manychat is a chatbot software designed for businesses, particularly small firms, to create automated conversational experiences on messaging platforms. It specializes in integrating with platforms like Facebook Messenger and Instagram to manage customer interactions, generate leads, and automate follow-ups.
Best for
Manychat is best for small businesses looking to build chatbots specifically for messaging applications like Facebook Messenger and Instagram, aiming to automate conversations, foster customer loyalty, and capture leads while potentially being budget-conscious.
Key strengths
- Supports multi-channel messaging on platforms including Facebook Messenger, Instagram, SMS, and email.
- Offers customizable templates for quick chatbot setup.
- Provides automated follow-ups to nurture leads and increase conversions.
- Incorporates AI-driven natural language processing for smarter conversations.
Watch-outs
- The free plan does not include analytics and insights features.
- Customer support for the company may not be consistently reliable.
Pricing
Single Operator Plan
$20/mo
- Provide 24/7 customer support without human intervention
- Captures leads efficiently through interactive chat conversations
- Offers instant support with canned responses
- Customizable AI and script-based bots to match brand personality
- Gathers customer feedback with post-chat surveys
True cost calculator
Estimate what ProProfs Chat actually costs for your team.
Single Operator Plan
$100/mo
Based on $20/seat/mo
Pros
- Easy to create AI chatbots
- Provides 24/7 customer support
- Captures leads efficiently
- Customizable conversation flows
- Supports multiple-choice and open-response questions
Cons
- Free plan limited to a single chat operator
- No on-premise solution available
Frequently asked
›What features does ProProfs Chat offer?
ProProfs Chat offers features such as lead capture, 24/7 customer support, customizable bots, and instant support with canned responses.
›Is there a free plan available?
Yes, ProProfs Chat offers a free plan for a single operator.
›What is the starting price for ProProfs Chat?
The starting price for ProProfs Chat is $19.99 per operator per month.
›Can I customize the chatbots?
Yes, you can customize the AI and script-based bots to match your brand personality.
›Does ProProfs Chat support multiple-choice questions?
Yes, it supports both multiple-choice and open-response questions.